Refund Policy
Last updated: April 17, 2026
Overview
Coach subscriptions for Skicue are billed through our payment processor. Athletes use the app for free when invited by their coach.
Coach subscriptions
Paid plans renew automatically until cancelled through your billing account or by contacting us. If you believe you were charged in error, email support@skicue.com within 14 days of the charge with your account email and receipt details. Refunds are issued at our discretion and may take several business days to appear on your statement.
Questions
For billing or access questions, contact support@skicue.com or visit our Support page.
Changes
We may update this policy when our commercial terms change. The “Last updated” date at the top of this page will change when we do.